Experience Goals in Designing Professional Tools
For most adults, work is an important part of life. Experiences at
work are shaped considerably by the workplace context wherein
professional tools often play a crucial role. Given this significance,
this doctoral research is concerned with human flourishing at work as
mediated by professional tools and work-related service touchpoints.
dissertation concentrates on prioritizing meaningful experiences as
high-level design goals in the early phase of the design process, which
enables a creative approach to professional tool innovation.
this research utilizes the multidisciplinary lenses of positive
psychology, organizational management, and possibility-driven design
thinking to study experiential objectives in creative design practice.
Methodologically, this dissertation investigates experience goal setting
and utilization in the design projects that collaborated with the heavy
industry companies. This research contributes a theory-inspired and
design case-based approach to tool design for evoking meaningful
experiences at work.